There is a paradox in the customer service chain. Customer relationship management (CRM) solutions may not be molding to fit the needs of businesses. Simplified, this means that CRM is not helping ...

Kentucky’s attorney general has taken action against fake websites that are “deceptively similar” to the state’s official health insurance exchange kynect.ky.gov. The attorney general has shut down ...

Latest Technology NewsBut in announcing this news, UNH-IOL (News - Alert) – which in addition to the testing services is offering software and an integrators list for NVMe-oF – notes that this new ...

The digital marketplace in which software companies operate today not only provides great opportunities, but it also presents considerable challenges when it comes to monetizing their products. Even ...

The retail vertical can be a tricky one to navigate, as it represents myriad of different challenges than the enterprise, but when the proper strategy is implemented this low hanging fruit is ripe for ...

Chorus and Nokia (News - Alert) last year formed a five-year technology partnership through which the vendor is providing managed services related to analysis and monitoring of the service provider’s ...

The Sixth Flag, Inc. has produced a unique solution to cloud security. The company’s Cell Structure Security applies to its cloud-based Workspace-as-a-Service platform. Beyond your typical virtual ...

The new DAS module— a wideband low-power LTE (News - Alert) interface card— is billed as improving signal performance by as much as 90 percent by removing the need for bulky radio technology in a ...

Allocating Portfolio Management Fees [CPA Journal, The] (CPA Journal, The Via Acquire Media NewsEdge) The adage, "You can't have your cake and eat it too," indeed applies to federal income taxation at ...

Trapeze artists have to do a fine balancing act; contact centers are no different, as they have to efficiently manage a huge workforce and cater to demanding customers. Aspect (News - Alert) ...

The device connects to an iPhone app that alerts its user to the day’s UV index, what SPF to apply based on their skin tone, and apparel recommendations best for the weather. Netatmo bases its ...

If you don't have your smartphone with you when you're reading an e-book on Kindle Fire, but still want to send text messages or make a call, you don't have to worry. The Kindle Fire, a mini tablet ...