Can you spot a Facebook ad scam? Many members of the social media platform are unable to. Here's how to vet those ads before ...

Norse Atlantic Airways customer Joanne Reston joined the airline’s official Facebook group to complain about a missing refund. At least that’s what she thought she was doing. As it turns out, that ...

Loyal Celebrity Cruises passenger Cherie Johnson booked a transatlantic cruise from Europe to South America a year in advance. She and her husband were greatly looking forward to celebrating her 75th ...

Ph.D. student Rayhan Rashed doesn’t have a personal vehicle or auto insurance. So when he recently booked a rental car for the first time, he wisely purchased Hertz’s Loss Damage Waiver (LDW). As it ...

On Black Friday, Shane McCormick called Costco Travel to book four cabins on a Royal Caribbean cruise to Alaska. At least that’s what he thought he was doing. In reality, he dialed the wrong number, ...

If an airline misplaces your luggage and cannot find it within a reasonable time, the carrier must pay for your loss. If you accept the compensation, that ends the airline’s liability to you, and your ...

A Long Island travel agent has been arrested and charged with scamming would-be cruise ship passengers out of $35,000. That shocked family didn’t find out until they reached the pier that their Royal ...

Kesha Green* made what is arguably the most dire mistake a passenger can make on a cruise ship. Just hours after boarding Carnival Conquest in Miami, she found herself unexpectedly brawling with two ...

Friends on a celebratory road trip strangely experienced the total mechanical failure of not one, but two Avis rental cars. What caused these mysterious problems and who is ultimately responsible to ...

Old-school scammers are trying to get back in the (con) game and, surprisingly, they’re doing it via snail mail. Here’s what you need to know about the inheritance scam, delivered straight to your ...

Alton Locklear returned home from his latest Royal Caribbean cruise with a $16,000 diamond necklace he purchased on the ship. But all was not as it seemed. He says salespeople inside the Effy jewelry ...

Expensive car rental mistakes are easily avoidable with just a little research and preparation. Yet week after week, the Consumer Rescue case files show that many car rental customers do neither. By ...