HP has now reversed the move, citing 'initial feedback' and 'the importance of speaking to live customer service agents in a ...

AI-driven support systems can operate continuously, assisting customers beyond standard business hours and catering to global ...

Adding paid days off to allow for three-day weekends every other week can pay dividends for critical team members and ...

Figures show over half of British Gas customers who contacted the energy giant for help reported a problem with the response.

Managing crisis with technology. Amy Sessions shares how Clearwater’s utility customer service team leverages new tech to ...

As the last straw for customer retention, customer service is key. Here's how AI can help elevate the customer experience for ...

While AI’s contributions to this success are undeniable, it’s not a standalone solution. The future of retail customer ...

A satirical video falsely claiming Donald Trump has banned Indian customer service representatives is circulating on social ...

To connect with Expedia Customer Service, speed dial +1-888-448-9871 for immediate assistance. This dedicated Expedia phone ...

What''s the new trend across the globe? It''s artificial intelligence. It has become the ultimate game-changer, affecting ...

When it comes to troubleshooting your Xfinity services or getting support for billing, technical issues, or service ...