Q – I just got off the phone with Xcel Energy concerning my electric bill this month, which was double that of the previous several months. After more than an hour of talking to four different people, ...

Xcel Energy Colorado put its electric and gas meter readers back on the streets Monday after pulling them in mid-April over COVID-19 concerns.

An Aurora Xcel Energy customer faced a power shutdown threat over smart meter installation, highlighting policy confusion.

Energy’s Wisconsin and Michigan’s residential customers since mid-April due to COVID-19 concerns, resumes today. While many electric and gas meters are read automatically, some require an in ...

Xcel maintains that the meters, which deliver readings every five to 15 minutes, do not control which appliances turn on and when. The company also touts "multiple layers of security" to protect ...

Smart meters allow Xcel to remotely read your meter. They also allow the company to charge you for your electricity usage based on the time of day that you used it. Negreann, also known as my ...

Xcel told CBS4 that a part in Hall's meter failed. That part helped read the kilowatt usage. Xcel replaced the meter.

Xcel Energy’s meter-reading modules apparently weren’t Minnesota-proofed. The Minneapolis-based utility said Thursday that a billing gaffe that caused 1,300 customers to be re-billed occurred ...

Xcel Energy Inc. started sending out catch-up bills to customers last month -- mostly in the St. Cloud area -- after noticing that malfunctioning meters registered zero gas consumption for at ...

According to Xcel Energy the Smart meters have been installed on close to 80% of homes and businesses in the U.S. as of the end of 2022. Among the benefits of this technology is the ability for ...

Xcel Energy measures your energy use through your home’s energy meter, taking the current reading and subtracting the reading from the previous billing period. Natural gas is measured in one ...

Xcel energy installs the first smart meter in Amarillo Monday morning, the new electric meters are set to be installed throughout their entire Texas service area within two years.