Update includes broader access to model data, performance improvements, and enhanced reporting and diagramming..

Microsoft expanded agentic AI across Copilot Studio and Dynamics 365, adding real-time voice and autonomous agents for ...

Artificial intelligence (AI) is accelerating a fundamental shift in Zendesk’s channel, especially across Asia Pacific (APAC) ...

Genesys has expanded its Cloud platform with governance-focused AI capabilities, including enhanced orchestration tools, configurable messaging sessions, and high-volume analytics queries. The April ...

Companial, the largest Dynamics 365 service provider in the Microsoft Business Applications ecosystem, announces its ...

Backed by General Catalyst, Crescendo co-founders bring experience from  global leadership roles at Zendesk, Genesys, Five9 ...

In this review, we take a look at COLORFUL's top challenger for flagship AMD motherboards - the new iGame X870E Vulcan OC - ...

Adobe is partnering with NVIDIA to build CX Enterprise Coworker using NVIDIA Agent Toolkit software, enabling brands to ...

Genesys Works, a national nonprofit that creates pathways to career success for high school students in underserved ...

GENESEE COUNTY, MI -- The National Labor Relations Board has rejected one of 12 complaints filed by striking nurses and case workers at Henry Ford Genesys Hospital in Grand Blanc Township. The NLRB ...

GRAND BLANC TOWNSHIP, Mich. (WJRT) - Seven months after walking off the job, registered nurses at Henry Ford Health Genesys Hospital are still on strike with no resolution in sight. After more than ...