If your Garmin watch is showing a blue triangle, you’re not alone—users of Forerunner, Fenix, and Epix watches have been reporting this issue since January 28, and Garmin is looking into it. There’s now an official fix.

If you woke up to find your Garmin smartwatch isn’t working, you’re not alone. Several Garmin users are reporting this morning their watches are stuck in a never-ending boot screen featuring a so-called “blue triangle of death.” Others are stuck in the typical boot screen. However, once stuck, users are unable to do anything else with their device.

Garmin users from around the world have reported their devices have stopped working or stuck on the startup screen or showing a blue triangle.