We want customers to be aware that seasonal weather plays a significant role in energy use,” a company spokesperson said.

Gov. Mike Braun signed a sweeping energy affordability bill. It could change how utilities set rates and charge you for ...

Brian Jarvis tracks his heating bills like a hawk. He’s maintained a spreadsheet for 26 years logging monthly electric and gas usage, and supplier rates. As part of his morning routine, he gets onto ...

Customers report bills rising sharply as Duke Energy points to colder weather, higher usage and wholesale supply costs ...

The new charge replacing the GCR is called the standard service offer (SSO). Duke Energy said the SSO is a monthly variable rate that "provides a transparent, market-based price" for natural gas.

Electric rates in Florida have steadily risen in recent years. Here's a look at the latest numbers and how much they've risen ...

In public hearings next month, the Indiana Utility Regulatory Commission will question the state's five largest investor-owned utility companies about billing transparency and solutions to rising ...

We talk with Duke Energy about your February heating bill and get tips if you're having trouble paying what's due.

Last month’s winter storm pushed North Carolina’s energy grid to its limit. Now, the resulting power bills are turning heads.

The North Carolina Court of Appeals ruled that Duke Energy customers won't get refunds for improperly collected charges.

Court says regulators misapplied law in Duke Energy's 2024 fuel rate hike. Customers won't get refunds after lawmakers changed the statute while the case was pending.

A North Carolina Court of Appeals decision found that the North Carolina Utilities Commission improperly approved a rate ...