Heald doesn’t shy away from controversial topics ... of course some of our best Cruise Directors,” Heald noted. The bottom line: Carnival’s employment opportunities are open to all ...

A federal lawsuit is claiming that Carnival Corporation is discriminating against Cuban-Americans who weren’t allowed to book tickets on a cruise to ... his voice to the controversy last week ...

The problem has become such a pain point for Carnival cruise passengers that one etiquette-conscious cruiser felt it necessary to propose a set of cruise ship elevator rules for the cruise line.

Here’s a closer look at what the passenger said and how Carnival's brand ambassador, John Heald, defended the cruise line.