New Engage, LinguaAI, and Journey Insights solutions bring multilingual, measurable, and human-like communication to healthcare organizations ...
Amplitude, Inc., a leading digital analytics platform, is introducing AI Feedback, a customer feedback engine with a proprietary LLM process that automatically turns raw input into prioritized, ...
Pangaea Data (Pangaea) is forming a multi-year strategic collaboration with AstraZeneca, to make AI-driven clinical decision-making available at scale, and improve how patients are identified, ...
ASAPP, a provider of AI-powered contact center software, is releasing its Customer Experience Platform (CXP), an enterprise solution for building and scaling the Agentic Enterprise.
AI continues to be the topic du jour for various aspects of knowledge management, and 2026 looks to be no exception as leaders in the industry look ahead ...
The goal is enabling frictionless conversational and agentic transactions across enterprise customers worldwide ...
The Luware Nimbus Companion complements the Nimbus Virtual User framework by focusing on augmentation: it supports human users directly with advanced analytics and AI insights, identifying exactly ...
2:15 p.m. - 3:00 p.m. C104: Intranet Showcase ...
Holding an MSc in the field of policing and counterterrorism, and a post-graduate qualification in mixed methods research from the University of Oxford, Beth's research interests are in citizen ...
Brian serves as a Regional Sales Manager and Global Support Evangelist at SearchUnify. He is also a Knowledge-Centered Service (KCS) Certified Practitioner, bringing over 15 years of experience ...
Rebecca has over 25 years of experience in Knowledge and Information Management, with a career spanning roles at Amgen, Amazon Web Services, MetLife and multiple law firms. She has built and led ...
Kari brings over 10 years of experience designing intuitive and effective information experiences across corporate and academic environments. For the past 4 years, she has supported knowledge ...