Sky has said 2,000 call centre jobs are at risk under plans to move more of its customer service online. The media and ...

Comcast reveals critical distinctions in technology, price, fees and customer satisfaction ... offers a free year of mobile service (one line) with select internet plans. Fiber internet is ...

Comcast and DriveNets today announced that Comcast will use DriveNets’ Network Cloud solution to expand the trial of Janus, ...

You can get Xfinity cable or internet service without being locked ... From their reliability to their fee structure, to their customer service, all of it is horrible. My price however, that ...

Comcast is expanding the virtualization, disaggregation and embedding of AI more pervasively across its network in an ...

This is a breaking news story. Follow us on Google News, Flipboard, Apple News, Twitter, Facebook or visit The Mirror ...

Comcast has announced that it will use DriveNets’ Network Cloud solution to expand the trial of Janus, its initiative to ...

I’ve lived with this 5G home broadband service for over two years. It's superior to DSL but has some interesting quirks.

Sky is cutting 2,000 call centre staff and replacing them with chatbots, saying people are tired of phoning customer service ...

Comcast Business announced today a significant expansion of its connectivity solutions teams to reach new Florida communities including Clearwater, Lakeland, Kissimmee, Orlando, St. Petersburg and ...

The customer service contact centres in question are believed to be locations in Stockport, Sheffield and Leeds Central.

“Expanding the Janus trial across our footprint will transform how we manage the flow of Internet ... customer experience, and is expected to improve efficiency. “DriveNets Network Cloud ...