Xcel has electric and gas customers, but not every customer gets both from Xcel. A gas customer told 9NEWS they received the message about electric power shutoffs.

Xcel Energy plans to ramp up its wildfire mitigation plan by increasing weather awareness and preemptive power shut-offs, investing in new equipment and adding customer support systems.

Low-income Xcel customers could qualify for $5,500 off a new EV or $3,000 off a used EV. According to Xcel, the $5.3 million fund covered 1,176 rebates for new and used EVs.