After showing early signs of recovery last year, electric, natural gas and combination utilities’ progress in making it easy for their customers to do business with them is beginning to stall. New ...

ShipStation reports that comparing international shipping quotes involves more than just price; consider total costs, customs ...

In a move aimed at overhauling the capital’s water billing system, the DJB has initiated the process to reconstitute its ...

Buying tickets for an event should be a straightforward, easy process. But for many consumers, an increase in scams can ...

The nursing home pharmacy titan was found liable for fraudulently billing the government, and ordered to pay nearly $1 ...

Some customers were charged a late fee by mistake; the utility said it has since fixed the problem.

Generative AI is designed to please humans, but maybe not in the case of customer service chatbots dealing with angry consumers looking for refunds.

PNG Self-Billing: The ongoing tension in the Middle East has had a noticeable impact on India as well. Reports of LPG ...

National Grid will host free customer assistance events across Massachusetts in April 2026 to help residents manage energy ...

Tesla’s sprawling Gigafactory in southeast Travis County used roughly 60 percent more treated water in Austin’s fiscal year ...

Scammers typically contact customers via phone and threaten to disconnect electric service within the hour unless a ...