Businesses need to carefully manage customer billing. Whether you shipped a batch of products or provided monthly services, you need to get paid for your efforts — which means you need to send an ...

Efficient customer billing isn’t just about keeping the books in order—it plays an essential role in customer satisfaction, retention, and overall business intelligence. When billing systems work ...

After showing early signs of recovery last year, electric, natural gas and combination utilities’ progress in making it easy for their customers to do business with them is beginning to stall. New ...

KINGSTON, N.Y. – Central Hudson Gas & Electric Corp. said this week that it is continuing to make “significant investments in improving overall customer experience” by adding nearly 50 new positions ...

Opinions expressed by Entrepreneur contributors are their own. Businesses need to carefully manage customer billing. Whether you shipped a batch of products or provided monthly services, you need to ...