New analysis from TFSF Ventures examines why manual CRM data entry fails businesses and how autonomous AI agents ...

Gartner-backed research quantifies the hidden productivity drain hitting every outbound team, as SignalHire's Data ...

"Most SMBs are operating on 20% of their actual revenue intelligence. The other 80% — every call, every conversation, every buying signal — evaporates the moment the call ends," said Brendan King, CEO ...

New integration enables real-time company data enrichment, AI lead qualification, and cross-border B2B intelligence ...

DIDWW, a global telecom provider of premium-quality SIP trunking and two-way SMS services, has announced a new integration between its cutting-edge cloud PBX, phone.systems™, and ActiveCampaign CRM.

MIT and Celigo released a report that shows the link between tools that manage unruly data and success in AI adoption.

BNP Paribas highlighted key takeaways, including agentic AI, growth outlook, and pricing, from its meetings with Salesforce, ...

Salesforce launches Agentforce Contact Center to unify voice, AI, and CRM data on a single platform, aiming to eliminate fragmented customer support systems.

CRM implementations often fail for a simple reason — sales teams don’t see personal value in using them. This contributed piece explores how distributors can shift CRM from a management reporting tool ...

Joint solution automates 360-degree guest profiling and targeted omni-channel messaging to drive repeat business for ...