The latest reported Comcast customer service scandal reads like a bad joke in an ongoing tragicomedy: A man's house burns down on April Fools' Day, and attempts to cancel Comcast service at the ...

PHILADELPHIA--(BUSINESS WIRE)--Comcast and Connect Direct, a subsidiary of Communication Service for the Deaf (CSD), today launched customer service support via American Sign Language (ASL) for ...

Comcast has legendarily bad customer service. The cable giant has been rocked by a series of scandals that grew out of its inability to treat customers well. These ranged from making it hard for ...

Update: An official announcement from Comcast confirmed that it will, in fact, not be changing its corporate name, but rather branding its cable services as Xfinity. Comcast, the biggest cable ...

GRAND RAPIDS, Mich. — It's been a headache for Becca Richards and those who live around her, trying to get their Xfinity Wi-Fi back on for the past six days. It's going to be seven days tomorrow," ...

PHILADELPHIA--(BUSINESS WIRE)--For the second year in a row Comcast’s Xfinity Mobile ranks number one in customer satisfaction among full service wireless providers according to the American Customer ...