An Aurora Xcel Energy customer faced a power shutdown threat over smart meter installation, highlighting policy confusion.

Xcel maintains that the meters, which deliver readings every five to 15 minutes, do not control which appliances turn on and when.

Smart meters allow Xcel to remotely read your meter. They also allow the company to charge you for your electricity usage based on the time of day that you used it.

How long does it take Xcel to notice zero usage on more than 13,000 malfunctioning new meters? Months, apparently.

Xcel energy installs the first smart meter in Amarillo Monday morning, the new electric meters are set to be installed throughout their entire Texas service area within two years.

Xcel energy installs the first smart meter in Amarillo Monday morning, the new electric meters are set to be installed throughout their entire Texas service area within two years.

Just as some patients who lose a limb continue to feel phantom pain, Xcel began charging me for phantom gas — estimated charges of up to $100 per month because it could no longer read the meter ...

Xcel Energy has implemented new smart meters to help give customers the opportunity to save money.

Xcel Energy says Smart Meter that’s wired wrong is a customer issue, not theirs A decades-long Xcel customer suspects her meter is actually charging her for her neighbor’s electricity.

Oct. 1—Xcel Energy's New Mexico customers will soon see the benefits of an improved, more advanced electric grid as the company begins installing smart electric meters at homes and businesses ...

I have written to you before about the perceived unlimited pricing power that Xcel Energy has in our state. I, like many Colorado residents, received a recent announcement at the beginning of the ...