Ossisto launches an AI-powered e‑commerce virtual assistant platform that unifies store ops, customer service, and ...

The features rolling out include making Google’s AI image generator and editing tool, Nano Banana, available to Chrome’s logged-in users on desktop computers in the United States. The expanded access ...

Windows 11 is testing a taskbar feature that lets you share app windows directly with Copilot, Microsoft 365 Copilot and ...

A new hybrid human + AI virtual assistant platform helps SMBs cut operating costs by up to 30% and turn widespread AI ...

Organizations interested in incorporating a smart assistant into their workflow need to solve a concrete problem. It may be difficult to start directly in the clinical space — that’s OK, because there ...

Cigna unveiled a number of new digital tools on Thursday meant to improve customer experience with its health benefits portal, including a virtual assistant based on generative artificial intelligence ...

As small businesses integrate AI-powered virtual assistants, they must ensure security and data privacy and have a clear plan for how and why this technology is being adopted. Nathan Eddy works as an ...

Call center chief Thor Dunn stands Wednesday at the California Department of Tax and Fee Administration offices in Sacramento. The call center is using a new AI virtual assistant to improve its ...

Amazon is reportedly set to showcase its new and improved Alexa at a product event February 26. But the more capable voice assistant — which has been teased as “coming soon” for about a year now — ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. Ask any owner of a small or midsized company about AI and they'll ...

Maxis has updated its generative AI-powered in-app assistant, Miya, with support for Bahasa Malaysia (BM). The addition gives ...