Some things in life seem highly appealing to begin with, only to lose their sheen once you actually experience them for yourself. And for the longest time, that was exactly how I felt about using the ...

BOSTON – For stores, self-checkout is supposed to be a cost saver. For customers, it's supposed to be a time saver. But is self-checkout still worth it? Suddenly, retailers are not saving as much ...

You may have a love or hate relationship with the supermarket's self-checkout lanes. On days when I feel particularly impatient or have a small grocery load, I head for the self-checkout lane, hoping ...

Self-checkout machines increasingly overwhelm retail from groceries to airports with the promise of speed and lower labor costs. A new screen request for tips on machine-only transactions, however, ...

Some Walmart shoppers are grumbling about the retailer's self-checkout lanes. The benefit of self-checkout is in the eye of the consumer. For every shopper who is upset there's no self-checkout lane ...

You wouldn’t think we’d need a law to protect human interaction from being programmed out of what’s considered an everyday exercise. But when it comes to checkout lines at grocery stores, that’s ...

Was the convenience of self-checkout worth the cost? For Target, the answer appears to be a resounding “no.” After massive theft losses, the retailer is making a dramatic U-turn on self-checkouts, ...

As a growing retailer, you constantly look for innovative ways to enhance the shopping experience while keeping costs in check. The retail environment is dynamic and is pulling in different directions ...

Target is rolling out new self-checkout features, geared toward customers who are blind or have low vision. Target announced on Sept. 26 that it has added new, accessible technology to self-checkout ...