LG does not have any customer service worth ... let's just say that me and VZW had come to a compromise, and I'd gotten the Chocolate 3 to make up for the inconvenineces-basically a free upgrade.

I got the Chocolate 3 as it was very close to my Muziq ... Also, one of the best changes from LG is putting the memory card access on the side, and not under that battery like other models.