Etihad Airways, the national airline of the United Arab Emirates (UAE), has completed the final phase in the development of its Al Ain contact center facility, with the opening of a second contact cen ...

Etihad Airways has signed a five-year, multi-million dollar agreement with BT (British Telecom) one of the world’s leading providers of communications services and solutions, to virtualize its globa ...

Through its Cloud Contact platform, BT provides a seamless end-to-end service for Etihad Airways’ contact centres with many new capabilities including a new customer relationship system. It also gives ...

27 September 2015 Etihad Airways has signed a five-year, multi-million dollar agreement with BT (British Telecom) one of the world's leading providers of communications services and solutions, to ...

Etihad Airways, the national airline of the UAE, is marking the 5th anniversary of the opening of its Al Ain Contact Centre by celebrating the achievements of its 160 Emirati female employees. One ...

Etihad Airways today officially opened its new contact centre in Al Ain city, exclusively managed and operated by female UAE nationals. The Al Ain Contact Centre, officially opened by Etihad Board ...

Move comes as dnata expands global operations and Etihad, Emirates extend ties Dubai: Dnata, the Dubai-based air services provider owned by Emirates Group, is to manage Etihad Airways’ contact centres ...

Etihad Airways' Al Ain contact centre, exclusively managed and operated by female UAE nationals, won the Best Call Centre Facilities and the Best Quality of Submission Awards at the annual Insights ...

Etihad Airways, considered the World’s Leading Airline by the prestigious World Travel Awards, yesterday opened its Manchester guest contact centre with a reception for government officials and local ...