Hark, the leader in video and audio-driven customer feedback, announced the launch of Hark Insights, an AI-powered platform ...

By identifying friction points and translating them into actionable insights, CX teams help ensure innovation is grounded in ...

Customer analytics data helps to understand the path your customers take, and insight is what we derive from the data. If, for example, selling something online is your goal, then you should know what ...

Portuguese fashion brand Parfois Group has partnered DXC Technology, a provider of technology services, to refine its ...

The conversation intelligence software market is set for significant expansion, driven by the increasing adoption of ...