How can effective record-keeping and analysis help businesses unlock the hidden value within their consumer conversations?

The retail industry is undergoing a quiet but powerful revolution, driven by data analytics. Today, businesses are no longer ...

Data is the modern business world’s lifeblood, informing decisions and shaping strategies that keep companies competitive.

CX programs need to leverage more advanced quantitative analytics to drive action, increase financial impact, and prepare for ...

In today’s fast-paced digital economy, data is the new currency of business success. Organizations that harness the power of ...

Introduction: The Psychology Behind Consumer Behavior Every day, we make countless decisions—what to eat, what to buy, and ...

Microsoft is adding new data agents to Fabric, its cloud-based offering combining data warehousing, data science, data ...

The science of predictive analytics can generate future insights with a significant ... thousands of factors and years of data, and can be used to predict customer churn, supply chain disruptions ...

Consumer preferences in the U.S. are shifting fast. Market researchers need to understand not just who consumers are, but also what drives their behaviors and decisions. Nielsen Scarborough’s detailed ...

Google Sheets has long been a go-to tool for organizing and manipulating data. Recently, it received a significant upgrade ...

Reltio®, a leader in AI-powered data unification and management, today introduced the Reltio Zero Copy Integration with Microsoft Fabric. Reltio Data Cloud on Azure can now seamlessly store, manage, ...

The investment will fuel the expansion of its groundbreaking conversational analytics platform, empowering businesses to unlock hidden insights ... of their operational data." Lumi AI will use the ...