Aurelian isn’t the only AI startup tackling non-emergency calls. Hyper, which raised a $6.3 million seed round, came out of ...

COVID-19 call centers and testing sites are closing across the United States as more Americans look to move on from the pandemic and with the emergency declaration set to end in May. In Rockland ...

Thirty-One Gifts Uses Cyara to Automate Load Testing of New, SIP-Based Contact Center Routing Platform; Testing Uncovers 50 Percent Port Capacity Constraint; Ensures Successful Platform Upgrade ...

COVID-19 call centers and testing sites are closing across the United States as more Americans look to move on from the pandemic and with the emergency declaration set to end in May.

UCLA is changing its COVID-19 protocols, including the COVID-19 Call Center, testing and wastewater surveillance, the Infectious Diseases Management Team announced Wednesday. These changes follow ...

If every call center integration was as easy as advertised, we wouldn’t have written this guide. Learn six ways to investigate before you buy.

COVID-19 call centers and testing sites across the U.S. are shutting down as Americans look to move past the pandemic.