'Tis the season to be jolly. Especially at the airport. With Thanksgiving less than a week away, the U.S. Department of Transportation is reminding Americans it's best to be "civil" when traveling.

Writer Amelia Mularz was on a Chicago-to-Los Angeles redeye earlier this year when a very drunk passenger plopped into the seat next to hers. As the plane pulled back from the gate, the man ran to the ...

IndiGo ground staff describe exhaustion, pressure as passengers grow increasingly frustrated with delays and cancellations triggered by revised FDTL guidelines ...

An angry male passenger was arrested on Thursday after allegedly destroying laptops at United Nigeria Airlines following the cancellation of his flight.Public Relations Officer of United Nigeria ...

"Passengers can get angry, but they will calm down if they trust the information you are giving them. Honest and timely communication prevents chaos," says Michael Achimugu, NCAA Director of Public ...

Airlines are lobbying to dismantle consumer protections, including rules for refunds, fee transparency, and accessibility. Travelers can protect themselves by knowing their rights, paying with a ...

The Transportation Department’s apparent openness to undoing government policies protecting the rights of airline passengers could have wide ramifications. By Christine Chung Compensation for ...

An Avelo Airlines  flight from Tweed New Haven Airport to Florida was delayed for 11 hours before ultimately being canceled.