An MTA program that allows some Access-A-Ride users to arrange trips through app-hailed car rides is set to get more expensive. Disabled New Yorkers who currently pay $2.75 to get around via ...

Advocates say the MTA’s Access-a-Ride paratransit system discriminates against disabled New Yorkers by making them wait longer and take less direct routes than riders on the subway and bus systems, ...

An audit of the city's Access-A-Ride program shows a majority of complaints about the service don't even get investigated. The audit examined more than 21,000 rider complaints made in 2016 and found ...

Paratransit passengers are getting a new ride: electric Access-A-Ride vans, with the first of 15 vehicles entering service Monday. “For our paratransit customers, it’s really a symbol of the ...

A Brooklyn woman recovering from a stroke says she was assaulted by an Access-A-Ride driver and – although the attack was caught on surveillance video – she says she’s been unable to obtain the driver ...