That question can be answered in dozens of harrowing ways. Perhaps there’s someone breaking into your home, maybe you were ...

When you dial 911, every word you say matters. The line is designed to connect you with help in life-threatening situations, ...

GREENVILLE, S.C. (FOX Carolina) - A woman claims she was abandoned when she called Spartanburg 911 back in December to report a strange man lurking outside her home. Spartanburg 911 is apologizing ...

Overlooking the Phoenix skyline sit some of the city's most important first responders. 911 operators work all hours of the ...

When you’re a 911 dispatcher, it takes a lot, from communication to staying calm under pressure. For one man, he had what it ...

911 operators ask too many questions. 911 operators are indifferent. 911 operators just need to send help now. Those are some of the misconceptions people have about dispatchers who respond to ...

CROWN POINT, Ind. (WLS) -- The Lake County 911 Department in northwest Indiana fired one emergency dispatcher and suspended another after a man was found dead in a church seven hours after he called ...

A 911 dispatcher called an Ohio grandmother and told her she was "the dumbest person to call this police department on a repeated basis." Karen Clinton says she is something of a neighborhood watchdog ...

YEAH, LORI AND JERRY, STATE POLICE ARE CONDUCTING THEIR OWN INDEPENDENT INVESTIGATION OF WHAT OCCURRED. BUT TODAY, DAUPHIN COUNTY TELLING US THAT A911 DISPATCHER SHOULD HAVE ESCALATED A PHONE CALL ...

Jimma Reat was shot and killed when 911 ordered him back to road rage scene. April 4, 2012— -- A Denver man who called 911 to report a threatening road-rage encounter reluctantly followed a 911 ...

What the operator did next will melt your heart. — -- An elderly man who'd just returned home after months in the hospital said he was hungry, had no food and no one to turn to for help. So he ...