Comcast (CMCSA) , the second-largest media company in the world, is not finding any relief from a startling change in customer behavior, despite recent efforts to reverse the trend. Amid this ...

The good news is that both are fixable and we are already underway with execution plans to address these challenges," Cavanagh said ... more attractive pricing plans and some better customer service ...

Comcast lost 427,000 video customers in the first quarter, dropping the total to 12.1 million and continuing a long downward ...

Comcast has growth potential in wireless, streaming, and theme parks despite cable challenges. See why we recommend a buy ...

To say that Comcast consistently performs poorly on customer satisfaction surveys ... taxes is actually less hated than Comcast’s TV service. You probably won’t be seeing that in a Comcast ...

According to Comcast’s executive vice president David Cohen, however, the company’s bad image makes no sense because its customer service is fantastic. Cohen’s suggestion that Comcast ...

This works even when you’re not on mobile data. If you’re an Xfinity Internet customer, you can also get an unlimited mobile line free for a year. Another standout perk is the twice-a-year ...

For comparison, Xfinity’s rates start at $55 and are $65 a month for 1100 Mbps, according to online offers. AT&T also starts ...

The good news is that both are fixable and we are already underway with execution plans to address these challenges ... plans and some better customer service than Comcast.